Senior Associate- IT Infra (India)

Senior Associate- IT Infra (India)

01 Oct
|
upGrad
|
India

01 Oct

upGrad

India

The Senior Associate will be responsible for managing and strengthening the organization’s information security, Google Workspace setting, endpoint ecosystem, and core IT infrastructure . The role will support secure and reliable day-to-day technology operations, including the Microsoft 365 to Google Workspace migration, endpoint security, infrastructure management, compliance, incident response, vulnerability management, and technology improvements.
Key Responsibilities

1. IT Infrastructure & Operations
- Plan, implement, maintain, and monitor LAN/WAN, Wi-Fi, internet connectivity, servers, switches, routers, firewalls, VPNs, and other network infrastructure .
- Ensure availability, performance, scalability, and security of critical IT infrastructure and systems.
- Troubleshoot and resolve escalated hardware, software, network, internet, endpoint, and system-related issues.
- Establish and maintain monitoring, backup, disaster recovery, and business continuity practices.
- Manage infrastructure vendors, AMC/support contracts, licenses, and technology partners.




- Support infrastructure upgrades, office IT deployments, and technology migrations.

2. Endpoint Management & Security
- Manage the lifecycle of Windows, macOS, Android, and iOS devices , including enrollment, configuration, patching, application deployment, inventory, compliance monitoring, and secure decommissioning.
- Manage MDM/UEM, EDR, antivirus, anti-malware, firewall, disk encryption, device-control, and endpoint compliance solutions.
- Define and enforce secure configuration baselines for corporate and BYOD devices.
- Monitor endpoint alerts and investigate compromised, vulnerable, or non-compliant devices.
- Implement controls for removable media, local administration, browser security, application installation, and data transfer.
- Maintain accurate endpoint and asset records and establish secure onboarding, role-change, offboarding, data-removal, and device-lifecycle processes.

3. Security

📌 Senior Associate- IT Infra (India)
🏢 upGrad
📍 India

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