Head Finance and Accounting (F&A;) Quality
Location: India (Open)

Role Purpose
Lead the design, deployment, governance, and continuous improvement of an independent Finance & Accounting Quality function across Procure-to-Pay (PTP), Order-to-Cash (OTC), Record to-Report (RTR), FP&A;, Master Data, and other F&A; towers.
The role is responsible for establishing a centralized quality operating model that drives transaction accuracy, control compliance, defect prevention, customer satisfaction, operational excellence, and delivery risk reduction across all F&A; engagements.
This leader will build and institutionalize a scalable quality governance framework covering quality methodology, sampling strategy, control validation, calibration, RCA, training, certification, reporting, and continuous improvement.
The role will also own governance of process-related training across F&A;, ensuring that teams are trained, assessed, and certified on approved processes, SOPs, desktop procedures, job aids, controls, and client-specific requirements before performing activities independently.





Key Responsibilities
1. Quality Function Establishment & Governance
- Design and institutionalize an enterprise-wide F&A; Quality Management Framework.
- Establish independent QC operations across all F&A; towers.
- Define quality governance structure, operating cadence, escalation mechanisms, and review forums.
- Standardize defect taxonomy, scoring methodology, quality criteria, and control requirements.
- Create quality policies, SOPs, and governance standards.

2. Deployment of Dedicated QC Organization
- Build and scale centralized and account-level QC teams.
- Define QC staffing models, spans, and coverage ratios.
- Drive deployment of QC Leads, Analysts, Calibration Specialists, and Quality Managers.
- Establish quality operating rhythms across all accounts.
- Ensure independence of quality teams from transaction processing teams.

3. Quality Control Framework
- Define risk-based sampling methodo

📌 Head - Finance & Accounting Quality (Delhi)
🏢 Tata Consultancy Services
📍 Delhi