Job Description About the Role:
NThe role requires a techno-functional specialist who will bridge the gap between functional analysts and technical specialists, ensuring seamless integration and configuration for OTC and PTP processes.
N n Experience Level: 5+ Years
N Responsibilities:
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- Bridge the gap between functional analysts and the Technical Specialist for incidents requiring both module knowledge and integration/configuration awareness. N
- Diagnose incidents where an OTC or PTP business process failure is caused by an OIC integration issue, configuration mismatch, or REST API data error. N
- Monitor OIC integrationdashboards for OTC/PTP-impacting flows;
triage adapter errors and connector failures at functional-technical boundary. N
- Coordinate with Integration Architect for root cause analysis on complex OIC integration failures affecting OTC/PTP modules. N
- Provide surge capacity during hyper care and go-live windows where functional-technical boundary incidents spike. N
- Document functional-to-technical handoff procedures for OTC/PTP incidents and maintain cross-boundary runbooks. N
n n Certifications Required:
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- Oracle Cloud OTC or PTP Implementation Specialist (1Z0-1080 or 1Z0-1065) N
- Oracle Integration Cloud (OIC) Service Specialist (1Z0-330-xx) N
- ITIL 4 Foundation — AXELOS N
- Oracle Fusion Cloud Technical awareness certification [Nice to Have] N
- Oracle Fusion REST API knowledge [Nice to Have] N
n n Required Skills
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- OTC and PTP functional configuration and process knowledge. N
- Oracle Integration Cloud (OIC) awareness — flow monitoring, adapter error identification, integration log analysis. N
- Cross-module incident triage bridging functional and technical layers. N
- Oracle Fusion REST API basics. N
- ServiceNow escalation management. N
- BI Publisher awareness. N
- Sandbox testing.n
- Functional-to-technical handoff documentation. N