Job Description
Role Overview
nDrive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).
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nKey Responsibilities
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- Connect with leads via outbound calls using an auto-dialern
- Qualify prospects based on interest, eligibility, and career goalsn
- Build rapport through consultative selling and effective communicationn
- Generate interest and schedule Video Counselling (VC) sessionsn
- Collaborate with Admission Counsellors for smooth conversionsn
- Maintain accurate records in CRMn
- Achieve daily, weekly, and monthly sales targetsn

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nEligibility Criteria
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- 2+ years of experience in EdTech Inside Sales (Study Abroad preferred)n




- Minimum 1 year in current/previous organizationn
- Graduate (mandatory)n
- Experience in a 6-day work weekn
- Proven individual contributor with strong sales performancen

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nRequired Skills
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- Excellent communication skills (English and Bengali fluency)n
- Strong interpersonal and persuasion skillsn
- Consultative selling approachn
- High empathy and learner-focused mindsetn
- Basic knowledge of MS Office & CRM toolsn

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nWhy Join upGrad
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- Global EdTech leader with presence across 70+ countriesn
- High-growth, performance-driven settingn
- Strong learning & career progression opportunitiesn

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📌 Senior Admission Counsellor-Study Abroad (Kolkata)
🏢 upGrad- Study Abroad
📍 Kolkata