Job Description
Position: Guest Relations Executive
nOverview:
nWe are seeking a energetic and proactive Guest Relations Executive. This role is crucial in maintaining high service standards and ensuring guest satisfaction across our properties.
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nKey Responsibilities
nOperations & Guest Experience
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- Manage day-to-day operations efficiently to ensure seamless guest experiences.n
- Address guest concerns effectively, both pre-booking and post-booking , ensuring timely resolution and satisfaction.n
- Oversee inventory management for all properties, ensuring furnishings, amenities, and supplies are well-stocked.n
- Maintain property upkeep standards, ensuring cleanliness, functionality, and overall aesthetic appeal.n
- Implement and monitor upkeep schedules and regular property inspections.n
- Supervise and coordinate housekeeping staff , ensuring quality and efficiency.n
- Ensure consistent quality control across guest rooms and common areas.n




- Coordinate repairs and maintenance as needed to ensure operational continuity.n

nVendor & Staff Coordination
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- Manage and coordinate with suppliers and vendors to ensure timely procurement and cost efficiency.n
- Assist in staff training , including hospitality practices such as meal or breakfast preparation support when needed.n

nQualifications & Skills
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- Bachelor’s degree in Hospitality, Business Administration, or related field.n
- 1–4 years of experience in hospitality operations, guest relations, or property management.n
- Strong organizational and problem-solving skills.n
- Excellent communication and interpersonal abilities.n
- Proficiency in MS Office and basic property management systems.n
- A proactive, service-oriented, and ownership-driven attitude.n

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📌 Guest Relations Executive (Haryana)
🏢 The Blue Kite
📍 Haryana