01 Oct
|
Emeritus
|
India
Role Purpose
The Senior Manager - Central Administration, Housing & Faculty Services will be responsible for providing central oversight, governance and service coordination for workplace administration, student housing and faculty services across Emeritus in India.
The role will act as a central governance, coordination and performance-oversight interface between students, parents, faculty, campus teams, service providers and internal functions, ensuring that operational services delivered by campuses and external service providers meet agreed standards, contractual commitments and stakeholder expectations.
The role will also contribute to commercial oversight, service performance, operational governance and continuous improvement, with a solid focus on student/faculty experience and institutional reputation.
For student housing specifically, the accommodation operator remains accountable for day-to-day delivery;
this role owns the central governance and interface layer – service quality, SLA adherence,
escalation and commercial reconciliation – rather than direct hostel administration.
Key Responsibilities
1. Workplace Administration, Facilities & Coworking Management (~40%)
- Provide central oversight of workplace administration and facilities services across Emeritus locations, including conventional offices and managed/coworking spaces.
- Manage and maintain a central repository of coworking/workplace agreements, commercial terms, service inclusions, utilisation provisions, renewal dates and key obligations.
- Coordinate with coworking/workplace providers on day-to-day service issues, maintenance, housekeeping, security, access, amenities and other workplace requirements.
- Monitor billing, utilisation and contractual charges against agreed commercial terms and coordinate with Finance/Procurement for reconciliation and resolution of discrepancies.
- Track contract renewals, notice periods, rate revisions and changes in business requirements, ensuring timely r
📌 Senior Manager – Campus Operations (India)
🏢 Emeritus
📍 India