About the Role
We are looking for a Technical Writer who can simplify complex technical concepts and create clear, accurate, and user-friendly documentation for our products and technology ecosystem. The role will work closely with Product, Engineering, QA, Customer Success, and other stakeholders to build and maintain high-quality technical content.

Key Responsibilities
- Create and maintain product and technical documentation, including user guides, API documentation, release notes, FAQs, and knowledge-base articles.
- Translate complex technical concepts and product functionalities into explicit and easy-to understand content.
- Collaborate with Product Managers, Engineers, Developers, QA, and Customer Success teams to gather and validate technical information.
- Develop documentation for APIs, integrations, workflows, configurations, and product features.
- Create step-by-step guides, process documentation, troubleshooting guides, and how-to articles.
- Review and update existing documentation to ensure accuracy, consistency, and relevance.
- Maintain documentation standards,



terminology, structure, and content quality across products.
- Understand user journeys and create documentation that enables customers and internal teams to effectively use the platform.
- Support product launches by preparing documentation for new features and enhancements.
- Incorporate feedback from customers, support teams, and internal stakeholders to continuously improve documentation.
- Manage documentation through appropriate tools and maintain proper version control.

Requirements
- 2–5 years of experience in Technical Writing, Product Documentation, API Documentation, or a similar role, preferably in a SaaS/technology environment.
- Strong written and verbal communication skills.
- Ability to understand and explain technical concepts in simple language.
- Experience creating API documentation, user guides, knowledge-base articles, and product documentation.
- Basic understanding of

📌 Hiring: Technical Writer (Haryana)
🏢 Unicommerce
📍 Haryana