Please find the JD. Role - Sales Executive Location- Dehradun Responsibilties:-1. Responsible for achieving daily / weekly / monthly targets as specified by the BM2. Maintain & follow grooming standards as specified in the SOP Manual3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual4. Responsible for handling enquiries through Walk-in, Telephonic, Email, City PSA & Travel Agents5. Ensure that the customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs7. To maintain query turnaround time as per SOP8. Initiate tele sales calls for follow-ups & closure of sales bookings9. Responsible for coordinating with the service team for the post-sale process10. Maintain Daily Sales Report11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers12. Responsible for maintaining Customer Satisfaction levels@min 95% during the entire customer interaction13.



Adhere to company policy and systems14. Ensure zero monetary losses by cancellation of liabilities and timely collections15. Ensure minimal risk-related exposure for the organisation by doing all necessary due diligence.16. Ensure compliance to systems and processes as per audit requirements.17. Ensuring Business Losses are reduced.18. Attending to customer escalations and resolving them in a timely manner.19. Identify recent revenue generation opportunities for distribution expansion and ensuring repeat business opportunities20. Understanding the market and gaining competition insights and accordingly changing plans and strategy. Requirments:-HSC/ Bachelors degree in any related field.1 to 3 years of experience in travel sales Strong verbal and written communication skills to handle enquiries across multiple channels.

📌 Sales Executive (Dehradun)
🏢 Thomas Cook India
📍 Dehradun