Customer Relationship Management (Gurugram)

Customer Relationship Management (Gurugram)

01 Oct
|
CashKaro.com
|
Gurugram

01 Oct

CashKaro.com

Gurugram

Cash Karo is India's largest cashback app, helping users earn real cashback on purchases across 1,500+ e-commerce brands like Amazon, Flipkart, and Myntra. Cashback is paid on top of all existing discounts and can be transferred directly to a bank account, making Cash Karo the smartest way to shop online. We are the #1 performance marketing partner for e-commerce in India, driving ₹10,000 Cr in annual GMV for our brand partners. Founded in 2013 by Rohan and Swati Bhargava, Cash Karo has raised over ₹250 Cr in funding from marquee investors including the late Mr. Ratan Tata, and has scaled to ₹600 Cr in revenues — growing over 70% in FY26. Our sister platform, Earn Karo, is India's #1 affiliate marketing platform. It empowers content creators, homemakers, students, and micro-influencers to monetise their reach by sharing affiliate links from Amazon, Flipkart, and 250+ brands. Top creators on Earn Karo earn up to ₹40 lakhs a month. With 80% market share on Telegram, Earn Karo is one of the largest affiliate traffic drivers for e-commerce in the country.



The group also operates Bank Karo, enabling users to compare and apply for credit cards, loans, and other financial products — making smarter financial decisions accessible to all. Explore further: the News: Cash Karo FY26 revenue jumps 72% to ₹600 crore; EBITDA losses shrink - CNBC TV18 Cash Karo grows 72% to Rs 600 cr, enables over Rs 10,000 cr in sales to partner brands - The Economic Times ROLE OVERVIEWWe're looking for a CRM professional to deliver an exceptional customer experience by managing customer interactions across multiple support channels. This role requires robust problem-solving skills, process ownership, and the ability to resolve customer concerns while collaborating closely with internal teams. The ideal candidate has 2+ years of experience in CRM or customer support and is comfortable working with ticketing tools such as Freshworks/Freshdesk. KEY RESPONSIBILITIES1. Customer Support Operations (Prim

📌 Customer Relationship Management (Gurugram)
🏢 CashKaro.com
📍 Gurugram

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