Implementation Manager, CareMonitor

Location: India (remote), working AEST/AEDT hours (Sydney time zone)

Reports to: CTO / Head of Delivery

About CareMonitor

CareMonitor is a cloud-based healthcare platform used by hospitals, primary health networks, aged and community care providers, and government health programs, primarily across Australia. Our platform powers remote patient monitoring, telehealth, clinical workflow management, care plan configuration, and system integrations. Clients range from large hospital networks (St Vincent's Health Australia, Mater Hospital) to aged care providers (Amplar Health) and government programs.

The Role

You will own the end-to-end delivery of CareMonitor platform implementations for healthcare clients. This is not a project coordinator role: you are the person who sits between clinical stakeholders and engineering, translates care models into platform configuration, and drives each engagement from scoping through go-live and post-launch stabilisation.

You will manage multiple concurrent client deployments at varying stages of maturity,



operating as the single point of accountability for delivery timelines, scope, risk, and client satisfaction.

What You'll Do

Client Discovery & Co-design
- Run clinical discovery workshops with clinicians, care coordinators, nursing leads, and executive sponsors to map current-state and future-state models of care
- Translate clinical workflows (care plans, assessments, patient monitoring protocols, triage and handoff processes) into CareMonitor platform configuration requirements
- Capture and formalise requirements: programs, care plans, metrics, targets, alerts, questionnaires, custom dashboards, reporting, data migration, and integration needs
- Develop Statements of Work (SOWs) and implementation plans in collaboration with Product and Engineering

Platform Configuration & Delivery
- Drive configuration of care plans, assessment forms, clinical metrics, alert thresholds, task templat

📌 Implementation Manager (India)
🏢 CareMonitor
📍 India