Job Title: Desktop Support Engineer

Notice Period: Immediate or Serving

Experience Required: 1-2 Years

Job Location: Pune/Hybrid

About Accelirate

Accelirate is a leading agentic AI and automation firm, building intelligent agents that transform enterprise operations. We’re a certified partner of UiPath, Microsoft, and Salesforce, with 1500+ processes automated annually across industries. Honored as a Top Workplaces USA winner five years in a row, we’re known for delivering scalable, agent-driven solutions that empower humans, agents, and robots to work smarter together.

Overall Responsibilities
- Operating Systems (Desktop): Strong knowledge of Windows desktop environments, Linux distributions, and macOS.
- Networking: Basic understanding of networking concepts and protocols including TCP/IP, DNS, DHCP, and VPN.
- Cloud & Administration: Hands-on experience with Microsoft Office 365 administration Basic knowledge of Microsoft Azure services and cloud-based infrastructure management.
- Azure Active Directory & Microsoft Entra: Experience with user and group provisioning,



role assignments, and access management. Knowledge of Conditional Access policies, Multi-Factor Authentication (MFA) configuration, and identity protection.
- Cloud Storage & Security: Exposure to cloud storage platforms, backup solutions, and basic security configurations. Understanding of best practices for data protection and access control.

Skills and Tools
- Knowledge of Microsoft Windows Server, Linux, macOS environments.
- Understanding of TCP/IP, DNS, VPN configuration, and network troubleshooting.
- Experience with Office 365, Azure Cloud Services.
- Basic knowledge of virtualization technologies.
- Familiarity with ticketing systems and remote support tools.
- Solid troubleshooting, documentation, and communication skills.

Day-to-Day Activities
- Provide technical support for Windows, Linux, and macOS desktop environments, including troubleshooting system issues.
- Monitor and main

📌 Desktop Support Engineer (India)
🏢 Accelirate
📍 India