Role Purpose

Drive client acquisition and account growth while owning day-to-day delivery and fulfilment on those accounts. Sales is a main part of this role, alongside delivery: the role opens and grows client relationships, converts demand into requirements, and ensures they are fulfilled on time and at quality through the Talent Acquisition organization.

Key Responsibilities

Sales & Business Development
- Acquire current clients and vendor empanelment across Oracle, SAP, Digital, Cyber Security and Data Engineering.
- Farm and expand existing accounts; grow wallet share, requirement volumes and service lines.
- Build and run the sales pipeline — lead generation, client outreach, funnel hygiene, conversion and win rate.
- Support commercial discussions, rate cards, MSAs and renewals in line with approved guidelines.
- Track market demand, competitor rates and hiring trends; bring intelligence back to shape the offering.

Delivery & Client Fulfilment
- Own end-to-end fulfilment on assigned accounts — requirement intake, calibration, allocation with the TA managers, submissions,



interviews, offers and onboarding.
- Run daily and weekly delivery reviews with TA managers; track submissions, interview-to-offer ratios, TAT and open positions.
- Ensure quality and SLA adherence; resolve delivery bottlenecks and escalations quickly.
- Agree feasibility on client turnaround times, volumes and headcount with the Global Head – Talent Acquisition before committing to clients.
- Coordinate with bench, onboarding and resource management to improve redeployment and reduce bench cost.

Client Management
- Be the primary point of contact for assigned clients on both business development and delivery.
- Lead account reviews and client governance calls; present delivery performance and pipeline.
- Build relationships with client hiring managers, procurement and vendor management teams.
- Manage client feedback, satisfaction and account retention.

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Key Performance Indicators
- New

📌 Senior Manager – Delivery (Bengaluru)
🏢 ElfOnze Technologies
📍 Bengaluru