Role & Responsibilities
- RFQ & Inquiry Management: Promptly handle incoming Requests for Quotes (RFQs) received through multiple channels, including Email, WhatsApp, Call and live Chat Support.
- Quotation Preparation: Understand diverse customer technical requirements to provide accurate product solutions, ensuring standard formats and rigorous quality guidelines are met.
- Timeline Adherence: Prepare and share skilled competitive quotations within strictly defined company timelines.
- Lead Follow-up & Nurturing: Proactively follow up with international and domestic B2B customers via phone calls, emails, and WhatsApp to convert inquiries into sales.
- Order Processing: Generate accurate Quotation & Proforma Invoices (PI) immediately upon order confirmation and ensure compliance with standard company formats.
- Cross-Department Coordination: Coordinate closely with the Logistics, Accounts, Procurement and Warehouse teams to verify stock availability, estimate delivery timelines, and ensure smooth order fulfilment.
- Business Development Support:



Arrange strategic client meetings and execute targeted cold calls to identify and acquire new business opportunities.
- Commercial Negotiation: Confidently negotiate pricing, payment terms, and international delivery/logistics conditions with clients.
- Relationship Management: Build, nurture, and maintain long-term relationships with global clients, serving as a reliable point of contact.
- Issue Resolution: Professionally handle and resolve customer queries, technical doubts, and post-sales complaints to ensure high customer satisfaction.
- Reporting & Compliance: Maintain meticulous daily records, update sales logs, generate performance reports, and strictly adhere to the company's Standard Operating Procedures (SOPs).

Preferred Candidate Profile
- Experience: 0 to 3 years of proven experience as an Inbound Sales Executive, or Sales Coordinator, preferably from an industrial, engineering, automation, or marine expo

📌 Hiring: Junior Inbound Sales Executive (Odhav)
🏢 Aeliya Marine Tech®
📍 Odhav