02 Oct
|
HCLTech
|
Faridabad
Job DescriptionHCLTech is Hiring for International Voice Process
NInterested candidates canwalk in for an interview | Freshers are not eligible
NDates: 19th September 2026
NTiming: 11:00 AM - 2:00PM
NWalk-In Address: No. A 8 & 9, Sector 60, Noida - 201301
NWork Location: Noida
NContact Persons: Navya/Shruti
NPlease carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
NDesignation: Associate/Analyst
NRoles & Responsibilities:
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- Respond to customer inquiries via phone, email, and chat in a timely and courteous manner N
- Assist customers with product information, order status, and general inquiries N
- Maintain accurate and detailed records of customer interactions and transactions N
- Provide feedback to management on recurring customer issues and suggest improvements N
nSkill set Required
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- Excellent communication skills N
- Solid phone contact handling skills, including active listening skills and ability to empathize N
- Ability to multi-task, prioritize, and manage time effectively N
- Ability to build rapport and trust with customers N
- Previous customer support experience is an added advantage N
nEducation-Graduate
NShifts- 24*7
📌 Mega Walk-In Drive || 19th September 2026 || International Voice Process || Noida (Faridabad)
🏢 HCLTech
📍 Faridabad