Location: Taj Bangalore
Reporting To: General Manager

About the Role
Taj Bangalore is seeking an accomplished and energetic Hotel Manager to lead all aspects of hotel operations, drive commercial performance, and deliver exceptional guest experiences. This role requires a strategic hospitality leader who can balance operational excellence, financial performance, people development, and guest satisfaction while upholding the legacy and service standards of the Taj brand.

As a key member of the leadership team, you will work closely with departmental heads to maximize revenue, profitability, market share, and employee engagement, while ensuring world-class service delivery and brand compliance.

Key Responsibilities
Business & Financial Leadership
- Drive overall hotel performance by achieving revenue, profitability, occupancy, RevPAR, and market share goals.
- Develop and execute annual business plans, operating budgets, marketing strategies, and capital expenditure plans.
- Monitor financial performance, cost controls, productivity, and profitability across all departments.




- Collaborate with Sales & Marketing teams to build effective pricing, promotion, and revenue optimization strategies.

Operational Excellence
- Ensure seamless day-to-day operations across Rooms, Food & Beverage, Housekeeping, Engineering, Security, and Front Office.
- Maintain the highest standards of service quality, cleanliness, maintenance, and guest experience.
- Lead preventive maintenance, refurbishment, and renovation initiatives to keep the property at best-in-class standards.
- Ensure compliance with all safety, security, statutory, and brand requirements.

Guest Experience & Brand Reputation
- Foster a culture of exceptional service and guest-centricity across the hotel.
- Build and maintain relationships with VIP guests, corporate leaders, dignitaries, embassies, and key stakeholders.
- Proactively gather guest feedback and implement initiatives that enhance satisfaction, loyalty, an

📌 Hotel Manager | Taj Bangalore (India)
🏢 The Indian Hotels Company Limited (IHCL)
📍 India