Digital Marketing Account Manager – Better Insights
Pune | Full time

About the Role
Better Insights is a marketing & branding agency running Meta/Google Ads campaigns and CRM implementations for clients across education, healthcare, and real estate. We're looking for a Digital Marketing Account Manager to own client relationships end-to-end — someone who can translate campaign performance into a conversation the client understands, lead the team working on that account, and coordinate internally between ads, creative, and CRM teams so nothing falls through the cracks.

What You'll Do
- Own day-to-day relationships for a portfolio of clients — single point of contact for all things account-related
- Lead and manage the team working on your accounts (ads executives, designers, CRM/content support) — assign work, review output, and ensure quality and timely delivery
- Understand each client's business goals and translate them into briefs for the ads, creative, and CRM teams
- Coordinate internally to ensure campaigns, content, and deliverables are executed on time and to scope




- Track campaign performance (Meta/Google Ads, CRM/lead data) and prepare client-ready reports with clear insights and recommendations
- Lead regular client calls/meetings — performance reviews, strategy discussions, and check-ins
- Spot upsell and growth opportunities within existing accounts
- Manage timelines, scopes, and expectations to keep projects on track and clients happy
- Handle escalations and resolve issues quickly, keeping both client and internal teams aligned
- Maintain account documentation — SOWs, deliverables trackers, meeting notes, renewal timelines

What We're Looking For
- 2–4+ years of experience in client servicing/account management at a digital marketing or advertising agency, with some experience managing or leading a small team
- Working knowledge of Meta Ads, Google Ads, and digital marketing fundamentals (you don't need to run campaigns, but you need to understand

📌 Digital Marketing Account Manager (India)
🏢 Better Insights
📍 India