Job Description
Job Title: Program Support Executive
nCompany: WsCube Tech
nLocation: Jaipur
nWork Mode: On-site
nEmployment Type: Full time
nQualification: B.Tech/B.E. in Computer Science, IT, or a related field
nExperience: Freshers or candidates with up to 2 years of experience
nRole Overview
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nWe are looking for a proactive and learner-focused Program Support Executive to coordinate with learners, mentors, and internal teams. The role involves managing class operations, resolving learner concerns, supporting LMS activities, and ensuring a smooth learning experience.
nKey Responsibilities
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- Address learner queries and ensure timely resolution.n
- Creating documents and presentations, research and development.n
- Coordinate with mentors regarding sessions, doubts, feedback, and learner concerns.n
- Manage class scheduling, rescheduling, reminders, and communication.n
- Handle learner communities and publish relevant updates and resources.n




- Support LMS activities, including content, access, and learner issues.n
- Call learners for feedback, engagement, follow-ups, and issue resolution.n
- Track concerns and coordinate with relevant teams until closure.n
- Maintain program data related to courses, content, learners, and class delivery.n
- Identify recurring issues and recommend process improvements.n
- Support learner engagement, satisfaction, and retention.n

nRequired Skills
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- Strong verbal and written communication.n
- Good coordination and problem-solving abilities.n
- Working knowledge of Excel, Google Sheets, and digital platforms.n
- Ability to manage multiple tasks and follow-ups.n
- Professional, patient, and learner-focused approach.n
- Strong documentation and attention to detail.n

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📌 Program Support Executive (Pragpura)
🏢 wscube tech
📍 Pragpura