Job Description
Profile : Technical Support Engineer
nExperience: 1+ Years
nLocation: Hyderabad
nSalary: 3LPA
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nJob Summary
nA Technical Support Engineer to provide technical support for IT infrastructure, systems, networks, servers, and end-user environments. The candidate will be responsible for troubleshooting technical issues, maintaining IT infrastructure, and ensuring smooth day-to-day operations.
nKey Responsibilities
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- Provide technical support for Windows servers, desktops, laptops, and IT infrastructure.n
- Troubleshoot Windows OS, Active Directory, Group Policy, DNS, and DHCP issues.n
- Perform user and computer management, password resets, and basic domain administration.n
- Monitor and troubleshoot network connectivity, IP, VLAN, and basic routing issues.n
- Support VMware, vSphere, ESXi, and Microsoft Hyper-V environments.n
- Perform backup monitoring, troubleshooting, restore, and recovery activities.n
- Support storage systems including NAS, SAN, RAID, and iSCSI.n
- Troubleshoot server hardware, disks, RAID controllers, RAM, NICs,



and other components.n
- Manage file and folder permissions, NTFS permissions, and shared folders.n
- Use troubleshooting tools such as Event Viewer, Task Manager, Services, Device Manager, Disk Management, Ping, Tracert, NSLookup, Telnet, and Netstat.n
- Maintain technical documentation and prepare incident/service reports.n
- Coordinate with vendors and technical teams for issue resolution.n
- Follow IT security, backup, and operational procedures.n

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nTechnical Skills
nWindows & Active Directory
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- Windows Server 2016/2019/2022n
- Active Directory, AD DS, Domain Controllern
- Group Policy, GPO, GPMCn
- DNS, DHCP, User & Computer Managementn
- Windows Troubleshooting, Event Viewer, Services, Registry, Windows Updatesn

nVirtualization
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- VMware, vSphere, ESXin
- Microsoft Hyper-Vn
- Virtual Machine Administration and Troubleshootingn

nNetworking
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- TCP/IP,

📌 Technical Support Specialist (Hyderabad)
🏢 orbiTouch HR (orbiTouch outsourcing
📍 Hyderabad