SAP CS - Consultant
6-10 Yrs
Location-Bangalore

About: A SAP Customer Service (CS) or Service Management job with S/4HANA experience typically involves a functional consultant or support analyst role, focusing on implementing, customizing, and supporting service processes within the SAP S/4HANA environment. Should have hands-on experience in configuring, implementing, and supporting the SAP S/4HANA Service module, specializing in streamlining customer service operations, improving efficiency, and enhancing customer satisfaction. This role requires a solid blend of business process knowledge and SAP technical expertise.

Roles & Responsibilities:
- In depth understanding on Customer Services, Sales & Distribution Process, Contract management, Pricing concepts, OTC, Partner Determination, Text Management, Pricing, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM).
- Develop system designs that adhere to high level conceptual design and are traceable to functional as well as non-functional requirements in projects/enhancements




- Ensure designs produced adhere to architectural roadmap and support the development, execution, and operations of solutions
- Deliver design solutions in line with system design standards which are global and scalable following a global template philosophy (Core/Template)
- Ensure that solutions meet requirements outlined in the architecture handbook
- Perform scoping, fit-gap workshops for projects/enhancements, proposes solutions for key gaps, provide effort estimations and align with business teams
- Ensure that project/enhancements work is delivered to agreed time, cost and quality constraints following the release calendars
- Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities.
- Ensure that developed solutions are peer reviewed, formally documented and signed off by business
- Initiate solution testing to ens

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