Job Description
Zscaler Engineer | L2 / L3 Location: Delhi / Noida / Gurgaon / Mumbai / Pune / Bangalore Experience: 2+ Years Employment Type: Full-time Work Mode: Hybrid Shift: 24×7 About the Role We are looking for a Zscaler Engineer - L2/L3 with robust hands-on production experience across ZIA, ZPA and Zscaler Client Connector (ZCC) . You will be responsible for troubleshooting Zscaler and enterprise networking issues, handling escalations, resolving connectivity and application-access problems, performing RCA, and implementing permanent fixes. Key Responsibilities ZIA | Zscaler Internet Access Troubleshoot ZIA architecture, traffic flow and forwarding methods including GRE, IPSec, PAC and ZCC Configure and troubleshoot URL Filtering, Firewall, SSL Inspection and Cloud App policies Troubleshoot DNS, SSL/TLS, proxy and internet connectivity issues Analyze ZIA logs and analytics for troubleshooting, performance issues and RCA Work with ZIA policies,



tenant profiles and subclouds ZPA | Zscaler Private Access Troubleshoot ZPA architecture and end-to-end user-to-application flow Work with App Connectors, Service Edge and Private Applications Troubleshoot application access, segmentation and ZPA policy issues Troubleshoot App Connector, DNS and application connectivity problems Perform RCA for complex ZPA incidents ZCC | Zscaler Client Connector Handle ZCC deployment, configuration and troubleshooting Troubleshoot ZIA/ZPA traffic forwarding through ZCC Resolve authentication, SSO and enrollment issues Analyze ZCC logs and diagnostics across Windows and macOS Troubleshoot endpoint conflicts involving VPN, Proxy, Firewall and EDR Networking & Troubleshooting Skills Strong TCP/IP, DNS, Routing, Proxy and SSL/TLS fundamentals Hands-on knowledge of GRE and IPSec Wireshark and packet capture analysis Experience handling L1/L2/L3 escalations and P1/P2 incidents Strong troubleshooting, incident management and RCA skills Ability to implement permanent remediation/fixes Mandator

📌 Zscaler Engineer (Kurukshetra)
🏢 Digivance Solutions
📍 Kurukshetra