Overview

We are looking for a Manager - Strategy & Operations to join our Business Operations team and take ownership of key business initiatives across user growth, engagement, monetization, and community operations .

You will be responsible for driving business outcomes by building and executing strategies, managing teams, improving processes, and working closely with Product, Growth, Marketing, and other cross-functional teams.

This role requires someone who can move seamlessly between strategy and execution , identify opportunities, build scalable processes, and lead teams to deliver results.

Key Responsibilities
- Own and drive key business and operational initiatives focused on user growth, engagement, retention, and monetization .
- Lead and manage a team responsible for community and business operations, including user-generated matchmakers, content creators, moderators, and other stakeholders.
- Set team goals, define KPIs, track performance, and ensure consistent delivery against business targets.




- ? Develop strategies to scale and improve the performance of matchmakers, content creators, moderators, and other community-led programs.
- Identify opportunities to improve monetization, user engagement, and overall business performance .
- ? Work closely with the Product team to identify user needs, provide insights, and launch features or initiatives that improve engagement, retention, and monetization.
- Build and improve operational processes, frameworks, dashboards, and metrics to make the business more scalable and effective.
- Analyse data and business performance to identify gaps, opportunities, and actionable insights.
- Identify and nurture high-potential micro-influencers and community leaders within the FRND ecosystem to drive activities such as matchmaking, virtual gifting, radio shows, and other engagement-led initiatives.
- ? Hire, train, mentor, and develop team members as the function scales.
- Stay updated on social media, community, and

📌 Manager - Strategy and Operations (Bengaluru)
🏢 FRND
📍 Bengaluru