Job Description
Position Title: Application Runbook Administrator (Cutover SaaS)
nCompany: Synchrony
nRole Summary: The Application Runbook Administrator is responsible for administering and operationalizing Synchrony’s Cutover SaaS platform to plan, build, govern, and execute runbooks for application recovery, workplace changes, and key operational events. This role ensures runbooks are accurate, standardized, auditable, and aligned to change management and IT resilience practices, enabling predictable cutovers and reduced operational risk.
nReporting/Alignment: Aligned to the IT Resilience Team (Disaster Recovery Team), partnering closely with application owners, infrastructure/Cloud teams, QA, InfoSec, and Service Management.
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nPrimary Focus: Cutover runbook lifecycle management (build, maintain, execute, improve).
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nCore Value: Improve execution consistency, visibility, and auditability for resilience validation and critical events.
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nScope: Enterprise applications, shared services, and cross-team dependencies where coordinated task execution is required.




nKey Responsibilities
nThe Application Runbook Administrator owns day-to-day Cutover administration and enables delivery teams to produce high-quality runbooks that are ready for controlled execution.
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nAdminister Cutover workspaces, runbook templates, user access/roles, and configuration in alignment with Synchrony policies.
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nBuild and maintain standardized runbook templates (e.g., DR test, migration events) including phase structure, task types, and required metadata.
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nPartner with application and platform teams to capture end-to-end cutover steps, dependencies, owners, prerequisites, validation checks, and rollback procedures.
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nEnsure runbooks meet governance standards: completeness, naming conventions, task clarity, time estimates, sequencing, and required approvals.
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nCoordinate cutover readiness reviews and dry runs; confirm execution owners, communications plan,

📌 Application Runbook Administrator (Secunderabad)
🏢 CBTS
📍 Secunderabad