VA Training & L&D; Specialist
Hybrid (Gurgaon)
Full-time | Eastern Shift (5:30 PM – 2:30 AM IST)
Experience Required: 3–5+ Years
About Triple
At Triple, we help founders, executives, and fast-growing businesses scale with high-performance virtual assistants. We’re building a modern VA ecosystem powered by operational excellence, communication mastery, AI tools, and smart systems.
We are now looking for a VA Training & L&D; Manager who can build and lead world-class training programs for virtual assistants across communication, execution, productivity, AI enablement, and client management.
This is not a traditional trainer role. We’re looking for someone who deeply understands the global virtual assistant space and can create high-impact training systems that transform candidates into elite virtual assistants.
Role Overview
You will be responsible for designing, executing, and continuously improving the end-to-end training framework for our virtual assistants.
This role combines:
- Training delivery
- Curriculum development
- Learning & development strategy
- Stakeholder collaboration
- Quality control
- AI enablement
- Operational readiness
You should be capable of building structured onboarding programs, assessment frameworks, AI training modules, mock client simulations, and continuous upskilling systems aligned with both company standards and client requirements.
Key Responsibilities
Training & Curriculum Development
- Build comprehensive training programs for virtual assistants from beginner to advanced levels
- Design onboarding bootcamps, certification programs, and skill-development tracks
- Create SOPs, playbooks, assignments, assessments, role-play scenarios, and evaluation systems
- Develop up-to-date AI-focused training modules for productivity and operational efficiency
- Continuously improve training content based on cohort performance, operational gaps, and client feedback
Live Training & Facilitation
- Conduct live virtual training sessions for VA
📌 Training And Development Officer (Eluru)
🏢 Triple
📍 Eluru