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* Valuable English communication.
* Min 6 months of experience.
* Graduates only.
* location: Kharadi

Job Description
- Provide exceptional customer service to all clients via phone, email, and chat channels
- Respond promptly to customer inquiries and resolve any issues in a professional and efficient manner
- Document all customer interactions and maintain accurate records in our CRM system
- Collaborate with other departments to address customer needs and concerns
- Keep up-to-date on product and service offerings to provide accurate information to customers
- Proactively reach out to customers to ensure satisfaction and identify any potential issues
- Assist with training and onboarding of new customer care team members




- Continuously seek ways to improve the customer experience and suggest process improvements to management.

Designation

Customer care

Key Skills

Customer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer FocusCustomer HandlingCustomer InteractionCustomer QueriesCustomer RelationCustomer Relationship ManagementCustomer Support

Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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