Role Summary
The Sales & Marketing IT SME supports the systems, data, and processes behind dealer sales operations, CRM, marketing automation, and customer experience platforms. This role works closely with senior IT and business stakeholders to configure, maintain, and enhance the OEM's sales and marketing technology stack.

Key Responsibilities
- Support as functional/technical resource for sales & marketing applications (CRM, DMS interfaces, lead management, marketing automation, CDP platforms)
- Assist in gathering business requirements from Sales, Marketing, and Dealer Network teams; help translate into functional specs.
- Support testing, deployment, and enhancement of sales/marketing IT systems.
- Coordinate with vendors (Salesforce, Adobe, etc.) on implementations and upgrades
- Support integrations between CRM/marketing platforms and enterprise systems (ERP, DMS, data warehouse)
- Monitor data quality and support governance/compliance efforts (customer data privacy, regional regulations)




- Troubleshoot day-to-day production issues and escalate/coordinate with technical teams as needed
- Contribute to improvement initiatives for dealer/customer-facing digital sales tools
- Support reporting and dashboards for sales performance, campaign ROI, and customer insights
- Assist with UAT, user training, and documentation for business users and dealers

JSW Motors Limited marks JSW Group’s strategic foray into the future of sustainable passenger mobility. Established in 2024, we are committed to redefining transportation through the design and manufacture of next-generation Passenger Vehicles (PV) tailored for the Indian market. Rooted in JSW Group’s legacy of industrial excellence and core values—Commitment, Courage, Agility, Collaboration, and Compassion—JSW Motors is advancing the future of passenger mobility through sustainable electric solutions. With our upcoming state-of-the-art greenfield manufacturing facility in Chhatrapati Sambhaji Nagar, Maharashtra, we

📌 IT Application (Mumbai)
🏢 JSW Group
📍 Mumbai