Job Description Summary
-Oversees security operations service line, technology governance and external / internal interfaces in accordance with service operations and management processes

Job Description
Key Responsibilities:
- Oversees identity and access management services offered to customers inside and outside of Novartis global IT Infrastructure. ​
- Oversees processes and resources delivering identity and access management services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution.
- Supports that all global supporting components of the service, including any associated SLAs, OLAs and UCs are managed as an integrated service.
- Supports and delivers overall continuous improvement, cost reduction and performance of the services.
- Assists with the regional and global monitoring, reviewing and reporting of performance against the SLA/OLA service and/or portfolio.
- Performs service reviews, qualifications and self assessments to e.g. ensure conformance with service-, quality-, audit, compliance,



security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers).
- Assists with the planning, (with Architecture, and Governance) to establish the overall services and the services delivery roadmaps.
- Ability to get involved with engineering and/or development activities to ensure timely delivery of objectives.

Essential Requirement:
- Excellent understanding of Identity and Access Management concepts. Very good experience in Core Oracle Identity Manager (OIM) Developer (Coding), Springboot and framework, UI React JS and Angular JS and REST API.
- University working and thinking level, degree in computer science or comparable education and experience with 10 (or more) years of IT experience
- Experience in Oracle Access Manager (OAM) and/or Oracle Unified Directory (OUD) will be preferred.
- Positive knowledge of Hibernate. Experience is man

📌 Associate Director DDIT ISC SecOps Access&Auth.ISC Access Management (Hyderabad)
🏢 Novartis
📍 Hyderabad