Company:

Description:

The NSI L1 roles operate across multiple day shifts to support global operations.

This position is for a entry-level qualified individual contributor in Information Technology who works under close supervision. This position will help maintain the voice and data networks or help modify networks utilizing a broad, technical knowledge of the business area's functions and applications in the network architecture, hardware environment, software environment, and departmental procedures and processes.

Provides support for the operation of 24/7 global voice and data network. Helps identify and track faults, manage communication and ticketing systems, interface with incident management teams, and resolve issues within governed SLA time frames.

Helps track network usage capacity in both incident and planning situations.
Under close supervision, utilizes network capacity planning tools to help identify trends that impact business performance.

Participates in basic network optimization activities involving identifying opportunities to reduce outage events, MTTR,



and improve overall performance.

Completes assigned tasks that are routine in nature and follows outlined processes and procedures.
Assists with project level activities that focus on improving the network operational state and/or improving NOC efficiency.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender r

📌 Network Operations Analyst (Gurugram)
🏢 Marsh Mclennan
📍 Gurugram