ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D; center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

Further information at ZEISS India.

Job Purpose

Welcome to ZEISS - a company that combines innovation and responsibility
You will play an significant role in contributing to the success of digital transformation at ZEISS, with a vision of bringing people, processes, and data together, reliably and easily, to enable all ZEISS employees to work efficiently on one platform.
The ServiceNow Team is responsible for operating and customizing/developing Enterprise Service Management and custom applications on the ServiceNow platform.




As Senior ServiceNow Solution Architect - IT Request Fulfillment, you will own the technical solution architecture for Request Fulfillment and Service Catalog capabilities. You will translate complex business requirements into secure, scalable, standard-aligned solutions and remain hands-on where architecture decisions require prototypes, code reviews, troubleshooting, or critical development.

Roles & Responsibilities
- Own and evolve the target architecture for ServiceNow IT Request Fulfillment, covering Service Catalog, request and approval flows, fulfillment orchestration, notifications, portals, integrations and supporting platform services.
- Translate business and process requirements into end-to-end solution designs, architecture decisions, technical specifications, reusable patterns and implementation guardrails.
- Act as technical sparring partner for Product Owners, Process Owners, stakeholders, developers, testers and other ServiceNow produ

📌 Senior Architect (Bengaluru)
🏢 Zeiss
📍 Bengaluru