Description
About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
About the Role:
- The ASM - Individual Contributor is responsible for driving sales, managing customer relationships, and ensuring service delivery across commercial or residential business profiles.
- The person will report to the ABM/BM. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders.

Requirements
Job Responsibilities:
Business Development (Sales)




- Achieve business targets as per the approved business plan of the branch
- Drive sales promotion activities in the assigned territory
- Ensure all Sales KPIs are met on a month-on-month basis
- Identify and follow up with prospective customers; respond to enquiry calls within a specific timeframe
- Maximise the conversion of enquiries into confirmed orders
- Ensure contract renewals are in line with company expectations
- Monitor market developments and identify new business opportunities within the territory

Customer Service
- Ensure high quality of service delivery to customers
- Maintain strong and skilled relationships with clients
- Prepare and submit timely reports to customers
- Address and help resolve customer complaints in coordination with Operations and Back Office
- Conduct detailed site inspections / SRAs at client locations
- Generate customer quotations using the system
- Share customer feedback with the Branch Manager and collect ap

📌 Assistant Sales Manager (Surat)
🏢 Rentokil Initial
📍 Surat