What success looks like in this role:

Job Title: ServiceNow Data Model Specialist - Senior Engineer Service Management
Location: Bangalore

Who we are:
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com.
Our Vision: Enhancing people’s lives through secure, reliable advanced technology.
Our Core Beliefs:
- Curiosity: We embrace the unknown and continuous learning.
- Creativity: We look past routine ways of doing things.
- Client-Centricity: Our clients’ success is our success.
- Integrity: We act ethically and honestly.

Role Mission




Responsible for the functional management and service modeling activities within ServiceNow, ensuring that Service Management requirements are properly translated, documented, and prepared for implementation within the platform.
This role serves as the bridge between business requirements and technical implementation teams, ensuring that service structures, catalogs, approval workflows, and operating models are accurately represented within ServiceNow.

Key Responsibilities
ServiceNow Functional Management
- Manage ServiceNow-related requests and enhancements.
- Perform functional analysis of Service Management requirements.
- Ensure requirements are documented and translated into implementation-ready specifications.
- Support continuous improvement initiatives within the platform.

Requirements Analysis
- Analyze requirements for recent capabilities.
- Review requests for service improvements.
- Assess impact to existing service

📌 ServiceNow Data Model Specialist (Bengaluru)
🏢 Unisys
📍 Bengaluru