About Us

100ms operates two product lines at scale: a real-time Live Video platform powering latency-sensitive, high-concurrency video experiences, and an AI Agents platform that automates complex patient access workflows in U.S. healthcare.

Both products run on a shared, robust infrastructure foundation. You'll be joining the central platform team responsible for keeping both running reliably, securely, and at scale — serving developers and healthcare operators who depend on us around the clock.

What Will You Do
- Own and operate production infrastructure across multiple GKE clusters supporting both real-time video workloads and AI agent pipelines — with HA, autoscaling, and full observability tuned to the demands of each.

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Manage GitOps workflows using Argo CD for automated, version-controlled, and auditable deployments across both product lines.

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Maintain and optimize monitoring & alerting stacks using Open Source Monitoring Tools — with product-specific SLOs for low-latency video (jitter, packet loss, stream health) and AI workflow reliability (task throughput,



failure rates, retry queues).

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Implement infrastructure as code using Terraform for GCP resources and helm chart for Kubernetes manifests, with a solid bias toward repeatability and auditability.

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Support the unique infrastructure demands of real-time video — including media server scaling, WebRTC infrastructure, low-latency networking, and high-throughput data paths.

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Support AI agent workloads — including LLM inference infrastructure, async task queues, and integration pipelines with external healthcare systems.

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Lead or support incident response, cluster upgrades, and disaster recovery procedures across both platforms.

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Own the security posture of our infrastructure — enforce least-privilege access controls, manage secrets hygiene, and drive security hardening across clusters and services.

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Implement and maintain compliance-aligned controls relevant to healthcare data environments (

📌 Platform Engineer — Core Infrastructure (Bengaluru)
🏢 100ms
📍 Bengaluru