Job Description

Key Responsibilities

Provide first-level technical support for desktops, laptops, printers, and other IT peripherals.

Install, configure, and maintain Windows operating systems and software applications.

Troubleshoot hardware, software, and network connectivity issues.

Manage user accounts, email configuration, and password resets.

Install and update antivirus software, security patches, and system updates.

Maintain and monitor LAN/WAN connectivity and network devices.

Support Microsoft Office applications and business tools.

Coordinate with vendors for hardware repairs and replacements.

Maintain IT asset inventory and documentation.

Provide remote and on-site support to employees.

Required Skills

Strong knowledge of Windows OS (Windows 10/11).

Experience with Active Directory and user management.

Basic understanding of networking (LAN, TCP/IP, DNS, DHCP).

Knowledge of hardware troubleshooting and system configuration.

Familiarity with Microsoft Office 365.

Valuable communication and problem-solving skills.

Key Responsibilities:

📌 IT Support (Mumbai)
🏢 Sboss
📍 Mumbai