Mobile Device Management Specialist

Position Overview

We are seeking an experienced Mobile Device Management Specialist to support and manage enterprise endpoint environments across Windows and macOS platforms. The ideal candidate will possess strong scripting and automation skills, hands-on experience with endpoint management and provisioning solutions, and the ability to troubleshoot, maintain, and improve device management processes in a dynamic enterprise environment.

This role requires expertise with Bash scripting and extensive experience supporting both Windows and Mac devices. Experience with modern MDM platforms such as Microsoft Intune, Iru (formerly Kandji), or Jamf is highly desirable. The current environment utilizes Microsoft Intune and Iru/Kandji, although candidates with robust Jamf experience and the ability to quickly adapt to other MDM platforms are also encouraged.

Key Responsibilities
- Manage and support enterprise endpoint environments across Windows and macOS devices.
- Administer and maintain endpoint provisioning, configuration, compliance,



and lifecycle management processes using enterprise MDM solutions such as Microsoft Intune and Iru/Kandji.
- Develop and maintain automation scripts using Bash to streamline operational tasks and improve efficiency.
- Troubleshoot endpoint issues involving operating systems, applications, security policies, and device configurations.
- Collaborate with infrastructure, security, and support teams to ensure endpoint reliability and compliance.
- Implement and maintain endpoint security controls, configurations, and best practices.
- Support software deployment, patch management, and device onboarding/offboarding activities.
- Create and maintain technical documentation, operational procedures, and support guides.
- Participate in incident resolution and root-cause analysis activities.

Required Qualifications
- Strong experience supporting and administering Windows and macOS environments.
- Hands-on ex

📌 Mobile Device Management Specialist (Delhi)
🏢 AlphaSense
📍 Delhi