Role Summary

Manage end-to-end parcel operations on campus, ensuring accurate tracking, secure handovers, SOP compliance, and a seamless experience for students.

Key Responsibilities

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Parcel Operations & Distribution

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Receive parcels, maintain accurate records, and ensure timely and smooth distribution

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Verification & Handover

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Verify student identity and ensure secure parcel handovers

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SOP Compliance

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Adhere to parcel management processes and ensure compliance during all shifts

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Issue Resolution

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Handle parcel-related queries, disputes, and escalate unclaimed parcels as per process

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Tracking & Reporting

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Monitor parcel volumes, maintain records, and prepare operational reports

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Storage & Security

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Ensure proper storage, safety, and organization of parcels and storage areas

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Coordination

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Work closely with wardens and operations teams to ensure seamless parcel management

Eligibility Criteria

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0–2 years of experience in operations, logistics, customer service, or hostel operations

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Basic organizational and record-keeping skills

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Valuable communication and problem-solving ability

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Attention to detail and accountability

📌 Operation Executive (Bengaluru)
🏢 Headsup Corporation
📍 Bengaluru