Architect - Enterprise Application - Oracle N
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a robust partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
MSD 365 CRM Functional – Roles & Responsibilities
- Gather and analyze business requirements from stakeholders across Sales, Customer Service, Marketing, and other CRM functions.
- Translate business requirements into Microsoft Dynamics 365 CRM functional specifications.
- Configure Dynamics 365 CRM modules based on business processes and requirements.
- Work with Dynamics 365 Sales, Customer Service, and Customer Insights/Journeys functionality.
- Define and configure Business Process Flows, Business Rules, Workflows, Forms, Views, Dashboards, and Business Units.
- Configure security roles, teams, users, and access privileges in coordination with security requirements.
- Co

📌 Architect - Enterprise Application - Oracle N 4D (Bengaluru)
🏢 Genpact
📍 Bengaluru