JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
OVERALL ROLE
The Manager - Amenities will (lead a team to) manage the day-to-day client activities for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client. The role will assume overall responsibility for soft services and amenities (quality control, associated budgets, operations, contract services, purchasing of material, equipment & supplies).
MAJOR RESPONSIBILITIES
§ People Management (where applicable)
– Manage and coach soft services and Facilities team on site
– Develop and sustain a high-quality well motivated team
– Ensure high staff morale, trust and work ethics
– Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
– Mentor and enable Training & Development of team members
§ Client/Stakeholder Management
– Proactively engage stakeholders to ensure that on site client’s expectations are met
– Build and develop effective client / stakeholder relationships across multiple levels of the organisation
– On-site key point of Escalation for Amenities in the client’s premises
§ Contracts Management
– Plan and manage all soft services contracts to ensure that they are professionally delivered at the right costs
– Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
– Ensure contracts are continually assessed to deliver best value to the client
§ Finance Management
–
📌 Facility Manager (Mumbai)
🏢 JLL
📍 Mumbai