As passionate about our people as we are about our mission.

Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is straightforward: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow,



and make an impact.

SUMMARY
The Associate IOC Specialist is responsible for assisting with first-tier support and proactive monitoring of infrastructure, systems, and alerts under direct supervision. This role serves as a foundational entry point into the IOC team, focusing on developing technical troubleshooting and incident triage skills while learning standard operating procedures and enterprise technologies.

RESPONSIBILITIES
• Respond to monitoring alerts and escalate issues according to documented procedures
• Follow predefined runbooks and standard operating procedures
• Assist in the identification and triage of issues across Linux, Windows, and network environments
• Document steps taken during incident response and troubleshooting
• Perform daily IOC tasks under the guidance of senior team members
• Participate in shift transitions by providing accurate updates and documenta

📌 Associate IOC Specialist (Bengaluru)
🏢 Q2 Software
📍 Bengaluru