02 Oct
|
Pouring Pounds India.
|
Gurugram
02 Oct
Pouring Pounds India.
Gurugram
About Cashkaro
CashKaro is India’s #1 cashback platform, trusted by over 25 million users We drive more sales for Amazon, Flipkart, Myntra, and Ajio than any other paid channel, including Google and Meta. Backed by legendary investor Ratan Tata and a recent $16 million boost from Affle, we’re on a rocket ship journey—already surpassing ₹300 crore in revenue and racing towards ₹500 crore. EarnKaro, our influencer referral platform, trusted by over 500,000 influencers, sends more traffic to leading online retailers than any other platform. Whether it’s micro-influencers or top- tier creators, they choose EarnKaro to monetize their networks. Here at EarnKaro, we empower influencers, content creators, and everyday users to monetize their reach by sharing affiliate links. Bank Karo is a one-stop solution, that helps customers to acquire the best financial product by analysing, the customer’s needs for products such as Credit Card/ PL/STPL, or Mutual funds, etc.
Overview
We are looking for a strategic and hands-on Sr.
Trainer / TL – Training & Development professional to lead end-to-end training initiatives for our fast-growing e-commerce support operations. This role is ideal for someone who thrives in performance-driven environments, brings strong experience in building scalable learning programs, and is confident in demonstrating tangible impact through data-driven training outcomes. This role requires solid ownership, data-backed decision-making, and the ability to drive behavioural change that reflects in CSAT, AHT, FCR, and quality scores.
Key Responsibilities
- Training Content Design: Design and develop customized training courses — both recurring and based on Training Needs Identification (TNI)
- Knowledge Base Management: Ensuring well-structured, visually appealing & up-to date content on Knowledge Base along with periodical audits.
- Training Delivery: Conduct engaging weekly/monthly sessions across CS verticals.
- Strategy & Planning: Build quarterly and a
📌 Sr. Trainer (Gurugram)
🏢 Pouring Pounds India.
📍 Gurugram