This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Coordinator - Work Management based in India.

Join a mission-driven team focused on creating meaningful digital work and learning opportunities for underserved communities.
In this hybrid role, you’ll combine community coordination, payment management, and content quality responsibilities.
You’ll serve as a trusted point of contact for users, helping them onboard, access support, and confidently navigate digital work platforms.
You’ll also help ensure payments are processed accurately while maintaining clear financial records and supporting project reporting.
Your attention to detail will contribute to high-quality app content, smooth feature testing, and continuous improvements to the user experience.
The role offers an chance to work closely with diverse communities while collaborating with project, technical, and external stakeholders.
Empathy, cultural awareness, organisation,



and a proactive approach will be essential to making a meaningful impact.

Accountabilities:
- Serve as a primary point of contact for community members and app users, providing responsive, respectful, and inclusive support.
- Organise and facilitate onboarding activities, training sessions, and community engagement initiatives with empathy and cultural sensitivity.
- Handle first-level user questions, concerns, and complaints, helping resolve issues efficiently and escalating matters when appropriate.
- Gather, document, and communicate user feedback to project and technical teams to support improvements to products, services, and operational processes.
- Build positive relationships with community members, partners, and other stakeholders while fostering trust and inclusion.
- Maintain accurate records of engagement activities, participation, feedback, and outcomes for monitoring and reporting purposes.
- Oversee payment transactions and help e

📌 Community Coordinator (India)
🏢 Jobgether
📍 India