We're looking for a
Associate Practice Director - Qualified Services ( SaaS - HR Technology )
This role is Office BasedAssociate Practice Director – Professional Services |
SaaS – HR Technology | Mumbai

Role Overview

The Practice Director is a senior,
strategic, and highly execution-oriented techno-functional leader responsible
for the growth, performance, and evolution of a Professional Services practice.
This role requires a leader who can
operate confidently at both the strategic and operational levels—setting the
direction for the practice while remaining close enough to the technology,
product, customer, and delivery landscape to make sound decisions and unblock
complex engagements.
The Practice Director will own
practice strategy, portfolio performance, delivery excellence, customer
outcomes, talent development, and the evolution of scalable service offerings.
They will play a critical role in translating Workforce AI capabilities,
customer needs, and business priorities into practical, differentiated, and
scalable services.
A key expectation of this role is




the ability to lead in an evolving AI landscape. The successful candidate must
bring demonstrated experience in Workforce AI and practical AI capabilities,
with a strong understanding of how AI can transform workforce processes,
customer outcomes, and Professional Services delivery.
Working closely with Professional
Services, Sales, Customer Success, Product, Engineering, Alliances, and
Support, the Practice Director will shape strategy, influence product and
services direction, resolve critical customer and delivery challenges, and
build a high-performing organization capable of executing at scale.

In
This Role You Will:

Practice Strategy & Growth
Define
and execute the practice strategy, operating model, governance, and
service portfolio in alignment with business priorities and market
opportunities.
Translate
Workforce AI capabilities and evolving customer needs into scalable
service offerings, i

📌 Associate Practice Director (Mumbai)
🏢 Cornerstone OnDemand
📍 Mumbai