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Join the Ranvik Exports Pvt ltd. team as a Full Time CRM Executive on Erekrut, specializing in CRM Executive in the Export industry. We are seeking talented individuals with a passion for Operations and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Only looking for Female candidates

Job Title: Client Relationship Manager (CRM)

Salary Range: 30k-45k per/Month

Experience: 2-3 Years

Job Description:

We are looking for a Client Relationship Manager (CRM) to ensure our clients

receive the highest level of service and satisfaction. The ideal candidate will manage

client relationships by overseeing order fulfilment, addressing client queries, and

ensuring after-sales satisfaction. The role requires a proactive approach to problem-

solving, strong communication skills, and the ability to understand and resolve client

issues efficiently.

Key Responsibilities:

 Ensure all client leads are effectively managed post-order placement.





 Maintain client satisfaction through proactive after-sales service and regular

feedback collection.

 Oversee the client service process from order receipt to payment collection.

 Resolve client queries and escalate issues when necessary.

 Provide information and support to clients regarding company products or

services.

 Act as the main point of contact for client complaints and work to resolve them

promptly.

Key Skills:

 Robust follow-up abilities and a polite, customer-focused disposition.

 Confident communication skills, both written and verbal.

 Ability to understand client needs and respond accordingly.

 Proactive approach with thorough knowledge of products and services.

 Availability for client calls as needed.

This role is crucial for maintaining strong client relationships and ensuring client

satisfaction, thereby contributing to the overall success and g

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