Manager_ Oracle BRM Billing Operations Specialist (India)

Manager_ Oracle BRM Billing Operations Specialist (India)

02 Oct
|
Vodafone
|
India

02 Oct

Vodafone

India

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture

About this Role





We are seeking an experienced Oracle BRM Billing Operations qualified to take ownership of L2 application operations for Oracle Billing and Revenue Management services. This role is focused on ensuring the reliability, availability and performance of critical telecom billing platforms, including rating, charging, bill-cycle execution, invoicing, payments, collections and revenue-assurance processes. The successful candidate will drive service excellence through operational troubleshooting, incident recovery, automation, reconciliation, proactive monitoring and continual service improvement while working closely with cross-functional technology and business teams.

What you will do
- Own the day-to-day operational health, availability, performance and supportability of Oracle BRM billing services.
- Act as the L2 technical escalation point for rating, charging, billing, invoicing, payments, adj

📌 Manager_ Oracle BRM Billing Operations Specialist (India)
🏢 Vodafone
📍 India

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