Job Description
Service Delivery Manager – Enterprise Business (4038086)
Job Description Section
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostics and applied market laboratories worldwide with instruments, software, services, consumables and expertise. Agilent enables customers to gain the answers and insights they seek — so they can do what they do best: improve the world around us.Information about Agilent is available at www.agilent.com

This is an exciting prospect for you to join Agilent’s Enterprise Business team as a Service Delivery Manager. In this leadership role, you will oversee service delivery operations across India, ensuring customer satisfaction, operational excellence, and effective management of service teams.
The Enterprise Business division at Agilent focuses on delivering high quality service programs and enterprise solutions that help laboratories and organizations achieve efficiency, compliance, and business continuity. As part of this team,



you will play a critical role in managing service delivery processes, leading field engineers and service technicians, and driving customer engagement at a national level.

About the role:
The Enterprise Service Delivery Manager is responsible for ensuring that the service organization is equipped to deliver complex business solutions and support growth initiatives including Productivity enhancement of Agilent customer and help them achieve success, Create and execute plan to improve overall lab enhancement by supporting Lab wide asset support. Establish Agilent as leader for analytical relocation support provider for India and create awareness across geography. Ensure customer success by executing complex programs and enable growth. The role focuses on driving profitable growth of the customer service business by aligning with regional strategies and translating them into actionable country-level plans.
This position plays a critical lead

📌 Service Delivery Manager-Enterprise Business (Delhi)
🏢 Agilent Technologies
📍 Delhi