What success looks like in this role:

This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms.
- Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies.
- Identify, qualify, and nurture current business opportunities within existing and prospective clients.
- Create pursuit kits to support sales engagements and drive pipeline growth.
- Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs.
- Design and implement accelerators to demonstrate value and innovation across the ServiceNow, Freshworks and EasyVista platforms.
- Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell.
- Own and complete RFP responses, ensuring alignment with client requirements and sales objectives.
- Draft Statements of Work (SOWs) for client projects.




- Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing.
- Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads.
- Build and maintain strong client relationships at multiple organisational levels, acting as a trusted advisor.
- Provide feedback to product and marketing teams based on client and market insights.
- Oversee project execution by the ESS delivery organisation.
LI-ND1

You will be successful in this role if you have:
Required Skills & Experience
- Strong technical understanding of the ServiceNow platform.
- Proven track record in pre-sales, solution architecture, and business development roles.
- Ability to create technical assets such as PoVs, accelerators, and migration playbooks.
- Excellent communication, presentation, and client engagement skills.
- Experience with ITSM platform

📌 Principal Presales Solution Architect (Bengaluru)
🏢 Unisys
📍 Bengaluru