02 Oct
|
AccorHotel
|
Agra
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
Job Description
- Overall in-charge of operations at all areas of Front Office, including Front Desk, Guest Relations, Pullman Connect, Business Centre, Airport Services, Doormen, Concierge and Bell Services and Executive Lounge.
- Train and develop Assistant Managers, Managers, Executives and Supervisors in the department, in technical, administrative and managerial abilities, keeping an eye on future growth and succession planning.
- Assist Front Office Manager in his duties and lead Front Office Department in his absence.
- Lead by example on aspects of courtesy, helpfulness and grooming/overall presentation, setting the standard for all team members.
- Assist, review and carry out performance appraisals of relevant department associates on time as scheduled (delegated in some areas).
- Develop departmental training activity plans and ensure continuous career development of all staff members.
- Ensure that the entire department maintains compliance with Policies and Procedures as per the guidelines and hotel standards.
- Assist Front Office Manager with establishing written guidelines and control mechanisms for operational consistency.
- Maintain staffing levels in line with hotel occupancy and productivity, ensuring optimal resource allocation.
- Ensure that checklists are followed in all sections of Front Office and cond
📌 Assistant Front Office Manager (Agra)
🏢 AccorHotel
📍 Agra