Senior Software Engineer-II Salesforce

About our Team:-
Digital Business Solutions (DBS) delivers innovation and solves customer and business problems by leveraging the power of technology, data, and — increasingly — AI. Within DBS, the AI Innovation team focuses specifically on identifying and delivering agentic and generative AI capabilities across our Salesforce ecosystem and adjacent platforms. We partner with sales teams to drive intelligent automation, frictionless personalized experiences, and streamlined processes that support cost optimization and growth. We provide the expertise to understand business challenges and translate them into practical, responsible AI-enabled solutions.

About the Role:-
This position performs complex research, design, and software development assignments within our Salesforce platform ecosystem (Sales Cloud, Service Cloud, CPQ, Experience Cloud, Revenue Cloud and adjacent integrated platforms), and provides direct input to project plans, schedules, and methodology in the development of cross-functional solutions serving 2,000+ users.



This position performs software design across Salesforce org and integrated systems (e.g. Gainsight, Monday.com, Incentive Comp Platforms); mentors more-junior members of the team; leverages AI-assisted development tools to accelerate delivery and improve code quality; and talks to business users/stakeholders to translate their requests into scalable, compliant Salesforce solutions.

Responsibilities:-
- Interface with business analysts, platform admins, and other technical team members to finalize requirements across the Salesforce platform and its integrated ecosystem
- Write and review detailed technical specifications for complex system components, including custom Apex/LWC solutions and AI agent/automation designs
- Complete complex bug fixes across Apex, Lightning Web Components, Flow automation, and third-party integrations
- Work closely with other development team members to understand com

📌 Senior Software Engineer II (Chennai)
🏢 Elsevier
📍 Chennai