Designation: CLIENT RELATIONSHIP MANAGER
Exp: 3+ Years
Locations: Gurugram, Chennai, Hyderabad, Bangalore
Job Description:
We are seeking a dynamic and experienced Senior Relationship Manager,
preferably female, to join our team in multiple locations. The successful candidate
will be responsible for building and maintaining strong relationships with clients.
Key responsibilities include:
Roles and Responsibilities:
Conduct 3-4 client meetings daily to understand their needs and concerns.
Gather feedback from clients regarding product quality, team response, and after-
sales services.
Address and pacify clients who are dissatisfied with products, services, or team
responses.
Handle escalated matters related to after-sales services, ensuring timely
resolution.
Cultivate positive relationships with clients, fostering loyalty and trust.
Work closely with internal teams to enhance overall customer satisfaction.
Keep updated records of client interactions and feedback for reference and
analysis.
 Flexibility: Client relationship managers need to be flexible and
adaptable,



especially when unexpected changes in their schedule
arise.
 Account management: Client relationship managers should have
excellent communication skills to build and maintain relationships
with recent and existing partners.
 Problem-solving: Client relationship managers should also be able
to resolve issues quickly and effectively, not wasting the client’s
time.
 Conflict resolution: Client relationship managers will likely run
into situations where they need to be a mediator between two
individuals or groups. It is imperative to handle this situation
professionally, without causing further problems for themselves or
others involved.
 Written Communication Skills: Client relationship managers
regularly communicate with clients via email and other written
channels, so writing clearly, concisely, and professionally is a must.
 Maintaining Client Communications: This involves communicating
with clients o

📌 CLIENT RELATIONSHIP MANAGER (Gurugram)
🏢 Euronics
📍 Gurugram