Service Engineer

Location: Kolkata
Experience: 2-5 years

About the Company
Metal Power Analytical operates in the analytical-instrumentation industry, helping customers maintain reliable measurement, testing, and laboratory operations through instruments, accessories, consumables, and service support. The company’s service organization connects technical expertise with customer outcomes by ensuring equipment is installed correctly, commissioned effectively, maintained consistently, and restored quickly when issues occur. Its customer-facing teams work across installation, warranty, Annual Maintenance Contract, breakdown support, accessories, spares, and consumables. This role contributes directly to the company’s reputation by converting service interactions into dependable instrument performance and high customer satisfaction. It also supports commercial growth by identifying opportunities for accessories, consumables, service contracts, and recent customer references. The organization values proactive coordination, accurate documentation,



disciplined turnaround-time management, and ownership of issues from first response through resolution. As part of the Service Department, you will represent Metal Power Analytical at customer sites and strengthen long-term customer relationships through responsive, technically sound service delivery.

About the Role
As a Service Engineer, you will own the technical and customer outcome for analytical instruments and accessories across assigned customer sites in Raipur, Rajkot, or Kolkata. Reporting to the Area Service Manager, you will install, commission, calibrate, maintain, and troubleshoot equipment while protecting customer uptime and satisfaction. You will manage warranty, AMC, and breakdown visits against established turnaround times, coordinating with customers and internal support teams until each issue is resolved. The role also carries commercial responsibility: identify suitable opportunities for accessories, consumab

📌 Service Engineer (India)
🏢 Metal Power Analytical
📍 India