• Location: BKC, Mumbai (In office)
• Shift: US Night Shift | Monday to Friday | Fixed Saturday & Sunday Off
• CTC: ₹6 – ₹8.5 LPA + Uncapped Performance Incentives

IMPORTANT – PLEASE READ BEFORE APPLYING

• This is NOT a traditional collections or recovery role.
• This position is designed for senior International / US Collections professionals who want to move into a US B2B Inside Sales role involving outbound calling, solution pitching, follow-ups, and revenue ownership.
• If you are looking only for pure recovery, inbound collections, or non-sales roles, this position will not be a fit.

Role Overview

• As a Sr. Collections Specialist – US Process (B2B Voice), you will leverage your experience in handling US clients, objections, negotiations, and revenue pressure to identify, qualify, and convert US B2B sales opportunities.
• You will engage directly with US business owners, Directors, VPs, and CXOs, understand their business needs, pitch value propositions, and support sales conversions through structured follow-ups.
• This is a consultative US Inside Sales role,



not consumer calling, customer support, or transactional collections.

Key Responsibilities

•
• Outbound calling to US business decision-makers (approx. 250–300 calls/day)
• Conduct structured discovery conversations to understand business needs
• Pitch value propositions and qualify high-quality sales opportunities
• Drive sales meetings, follow-ups, and conversions
• Handle objections confidently and professionally
• Share solution decks / proposals and respond to product or service queries
• Maintain strong CRM hygiene — call notes, follow-ups, pipeline, and forecasting
• Achieve weekly and monthly KPIs related to meetings, conversions, and revenue

MUST-HAVE Candidate Profile (Non-Negotiable)

•
• 3–6 years of experience in US / International Collections (Night Shift mandatory)
• Experience handling B2B or high-value international accounts
• Excellent spoken English (neutral or American accent pref

📌 Sr. Collections Specialist – US Process (Mumbai)
🏢 Grown Diamond
📍 Mumbai