Job description -
Tasks
• Translate and details business requirements into End-2-End solution concepts for global B2B CRM digital products; ensuring they are delivered on time, within scope
• Candidate needs to have experience in CPI, BTP and C4C Reporting topics.
• Leads the product development process with international agile DevOps teams;
• Act as a subject matter expert for SAP Cloud for Customer (C4C) solutions, providing guidance and support to clients throughout the implementation and post-implementation phases.
• Design, configure, and customize SAP C4C solutions to meet client requirements, ensuring alignment with best practices and industry standards.
• Develop and deliver comprehensive training programs for client users, ensuring they are proficient in using SAP C4C tools and features.
• Provide ongoing support and troubleshooting for clients, addressing any issues or challenges that arise with their SAP C4C implementation.
• Collaborate with cross-functional teams, including project managers, developers, and other consultants, to ensure successful project delivery.




• Stay current with SAP C4C updates and advancements and proactively identify opportunities to enhance client solutions.
• Apart from difference C4C business objects knowledge, also it's necessary to have knowledge and experience with:
• Reporting Management
• Territory Management
• Dashboard Management
• Data Replication Management
• C4C Customizing and Layouts Adaptations
• Transport management
• Organization Structure Management
• SAP Incident Management

Skills/Knowledge
Knowledge in C4C, CPI, BTP and Reportings
Communication skills, able to orchestrate Business and Service providers,
willingness to work in an international located team;
Usage of agile working methods and tools (Scrum, KANBAN, JIRA/Confluence);
Knowledge and experience with interfaces and connectivity between SAP Cloud and on-premises Systems
Fluent in English
Education
Studies in Informatics, Business Administration or si

📌 CPI Integration Consultant (Bengaluru)
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